Shipping method and cost
UK Shipping: Evri £5 – dispatched within 1-3 working days. Parcelforce £11 – dispatched within 1-3 workig days with Parcelforce 24 hr service.
International Shipping – £15 for most orders, however some heavier items such as large vases will inccure higher shipping charges.
Current Dispatch Time: We are processing all orders within 1-3 working days at the moment to ensure your orders arrive as soon as possible.
Unfortuantely we are not able to send Pampas to Australia due to customs not allowing import of dried flowers to Australia.
We are not sending any orders to Germany due to the new import rules.
We want to make sure you are happy with your purchase and are therefore happy to accept your returns within 14 days of your order arriving.
If you would like to return your item, please email firstname.lastname@example.org with the details of your order and the reason for returning.
Further details on how to return the item will be provided once your return request has been accepted.
Please note, customer is responsible for packaging the product in a way it doesn’t get damaged during transit and for covering the cost of return shipping.
Once we have received the item back, a refund will be issued, providing the item is in resalable condition. Original Shipping cost will not be refunded.